If for any reason that path is not accessible (network down, insufficient permission, or any other reason) then the installer cannot resolve the path variable and thus does not enable the checkbox for you. The installer looks for the registry key pointing to this path and returns true only if that folder path is accessible. The path to the Contents folder in your case is U:\AutoCAD (READ ONLY)\!PLANT-3D FILES\ which if I am not mistaken is a network drive's shared volume. Okay, I have looked into the Registry File that you have sent me. Share this information and I will look into the issue and guide you properly. It will save a REG file on your computer. Right-click on the Autodesk in the tree and export it. You can do it by going into the registry editor (Win+R then regedit) and navigating to the above directory. Kindly export the \HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk tree and share it with me. Secondly, I will need to take a look at your registry entries.You surely remember where your installation is located if not then you can search for it (google is your best friend in knowing how to do it) Firstly, I will need your AutoCAD Plant 3D 20xx installation path.Could you please share with me the following info so I can look into your issue and advise you properly The reason the Version Selector is greyed out is that the installer cannot find the target registry key that stores the installation info. I don't know what is the reason with your installation package but we will look into it. So far I have not received any complaint from any of the subscribers. It has been tested and vetted by Autodesk Expert and it's working fine. Let me brief you that this App is only workable with AutoCAD Plant 3D versions 2022, 2023, and 2024 in a 64-bit environment for now. First of all thanks for choosing the Parametric Cable Tray Plugin for your needs.
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